How to cancel
Subscription → Manage billing → cancel. It is self-service; you do not have to email anyone, and there is no retention step to argue through.
When it takes effect
At the end of the period you have already paid for. You keep full access until then — cancelling on day two of a month you have paid for does not cut you off on day two.
After it ends
The app shows the "choose a plan" screen, the same as a finished trial, after the 48-hour grace period.
Your data is kept. Organisations, users, products, properties, vehicles, invoices and reports all stay exactly as they were. Subscribing again restores access to the same data.
Exporting first
If you want your records outside Kinxso before you go, do it while you still have access:
- Accounts — Reports export to Excel and PDF.
- POS Cloud / RestaurantOS — sales and inventory reports export to CSV.
- EstateIQ — properties, leases and payments export from their list pages.
- FleetOS — vehicles, trips and expenses export from their list pages.
Refunds
See the refund policy.