Draft document — not yet reviewed by a lawyer. This page is a reasonable starting template for a SaaS business and is published so the site has real policy pages, not a placeholder link. Please have it reviewed by qualified legal counsel for your jurisdiction before relying on it in a dispute.

Shipping & Service Delivery Policy

Effective date: August 2026

Kinxso's Products are cloud-hosted software services (and one downloadable desktop application) — there is no physical shipping involved for any subscription plan.

Digital Service Delivery

• Cloud Products (Kinxso POS Cloud, Kinxso Real Estate, RestaurantOS, Kinxso Accounts, Kinxso CRM): access is provisioned automatically, typically within a few minutes of a successful payment. You'll receive a welcome email with your login link/credentials.
• Kinxso POS (desktop): the installer is available for immediate download from /download after purchase — no physical media is shipped.

Delivery Timeframes

Self-serve signups are provisioned automatically and near-instantly. If a Product doesn't arrive within 30 minutes of a successful payment, contact support and we'll resolve it promptly — including a refund if we can't get you access in a reasonable time.

Support After Delivery

Onboarding help, training, and ongoing support are included with every paid plan — see the support level for your plan on the pricing page. Contact us via the Contact page for help at any time.