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POS Cloud 21 views Updated 10/23/2026

Setting up subscription and billing

Trials, plans, and what happens when a subscription lapses.

The trial

A new account starts on a time-limited trial with no card required. Nothing is charged automatically when it ends.

Choosing a plan

When the trial ends you choose a plan to keep working. Billing is handled from Settings → Subscription, which shows your current plan, its status and its renewal date.

What happens when it lapses

Your data is not deleted. Access is paused until a subscription is active, and everything is exactly where you left it when you come back.

That is worth stating plainly because it is the thing people worry about: lapsing costs you access, not your records.

Paying

Payment is taken through the checkout from the subscription screen. Once a payment succeeds, access is restored — you should not need to do anything else.

If you have paid and the app still says the subscription is inactive, open Settings → Subscription once to let it refresh, and contact us if it has not cleared. A payment that has left your account and not landed on your subscription is something we want to hear about immediately, not after a week.

Managing billing details

Use Manage billing on the subscription screen to update your card, see invoices, or cancel.

Before you commit

If you intend to use the software for more than a couple of years, it is worth comparing the subscription against the one-time Desktop POS licence — different products, but they solve an overlapping problem. The manuals describe both.

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